Privacy Policy

1. Information We Collect

When you visit our website or purchase MAHADEVA V8R PRO, we may collect the following information:

Personal Information:

• Name
• Email address
• WhatsApp / mobile phone number
• TradingView username (for software access delivery)
• Payment information (processed by third-party gateways — we do not store card details)

Automatically Collected Information:

• IP address and approximate location
• Browser type and version
• Device information
• Pages visited and time spent on site
• Referral source (how you found our website)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To deliver software access to your TradingView account
• To send purchase confirmations and onboarding instructions
• To provide customer support via email and WhatsApp
• To send software updates and important product notifications
• To improve our website, software, and user experience
• To comply with legal obligations
• To prevent fraud and unauthorized access

3. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. This includes:

• Essential cookies: Required for website functionality
• Analytics cookies: To understand how visitors use our site (e.g., Google Analytics)
• Advertising cookies: For Meta (Facebook), Google, and other ad platforms to measure ad performance

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

4. Data Sharing

We DO NOT sell, rent, or trade your personal information. We may share your information only with:

• Payment processors (e.g., Razorpay, Cashfree, Superprofile) — only data needed to process payments
• Email service providers — to send transactional emails
• WhatsApp Business / messaging platforms — to communicate with you
• Analytics providers — anonymized data for website improvement
• Legal authorities — if required by law or court order

5. Data Security

We implement reasonable security measures to protect your personal information:

• SSL/HTTPS encryption on our website
• Secure payment processing through certified gateways
• Limited access to personal data within our team
• Regular security reviews of our systems

However, no method of internet transmission is 100% secure. We cannot guarantee absolute security but commit to taking reasonable precautions.

6. Data Retention

We retain your personal information only as long as necessary for:

• Providing software access and support (lifetime, since the product is lifetime access)
• Complying with legal and tax obligations
• Resolving disputes and enforcing our agreements

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Opt-out of marketing communications
• Withdraw consent at any time

To exercise these rights, email us at support@mahadevatrade.site

8. Third-Party Links

Our website may contain links to external services (e.g., TradingView, payment gateways, WhatsApp). We are not responsible for the privacy practices of these third parties. Please review their privacy policies separately.

9. Children's Privacy

Our software and services are intended for users aged 18 and above. We do not knowingly collect information from minors. If you believe a minor has provided us information, please contact us immediately.

10. International Data Transfers

Your information may be stored and processed in India or other countries where our service providers operate. By using our services, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a new "Last updated" date. Material changes will be communicated via email when possible.

12. Contact Us

For any privacy-related questions or requests, contact us:

• 📧 Email: support@mahadevatrade.site
• 📱 WhatsApp: +91 9512667799